DUTIES AND RESPONSIBILITIES:
- Performs callouts to buyers for the assigned accounts.
- Sends follow through email for the list of contacted buyers.
- Prepares and updates statuses of the assigned accounts in a daily basis.
- Accurately tags in SAP Z-diary any callout result made with the buyer.
- Creates CRM ticket/s for buyer/s with special request.
- Prepares and submits daily accomplishment report to SCU Leads for consolidation.
- Coordinates buyer's payment related concerns to appropriate department/s to provide excellent customer service.
- Ensures complete handling of all assigned accounts for the month.
- Escalates special buyer's issues to superior for resolution.
QUALIFICATIONS:
- Graduate of any Bachelor's Degree related to business.
- With at least three (3) years of experience in the same function.
- Excellent communication skills.
- Preferably with knowledge in SAP.
- Proficient in MS Office.
- Amenable to work in Pasay City from Monday to Friday, 9 AM to 6 PM.
