Collections Specialist

Company Description

Sutherland is an AI-driven digital transformation company focused on delivering measurable business outcomes. We excel in designing, running, and automating transformed operations to ensure continuous improvement.

Our solutions integrate seamlessly into businesses, driven by innovation and effective execution, helping companies thrive in a digital-first world.

Role Description

This is a full-time on-site role for a Collections Specialist based in Clark Freeport and Special Economic Zone. The role involves tracking and managing overdue accounts, executing debt collection processes, maintaining accurate financial records, and resolving payment discrepancies.

Qualifications

• Exceptional Communication and Customer Service abilities
• Experience with financial and billing software tools is a plus
• At least Senior Highschool Graduate or College Undergraduate/Graduate
• Must have at least 6 months proven BPO Collections Experience