CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines. CTC BPO Inc. is a tailor-made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets.
We are continuously seeking individuals who are highly motivated, energetic, flexible, career-driven, and most importantly, people-oriented. We aim to build a company that provides the best technical and customer service available.
We are looking for a
Collections Specialist.
Job Description:
The role of a collections specialist is to serve as the liaison between the creditors and consumers of a company. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. Also known as a collections agent.
Duties and Responsibilities:
- Supervise assigned accounts to identify unresolved debts.
- Develop effective repayment plans.
- Follow-up with clients on overdue accounts.
- Oversee all monthly payments and refunds.
- Research and implement effective collection techniques.
- Perform all administrative duties related to ensuring office efficiency.
- Create monthly credit records.
- Respond to client account queries in a timely and professional manner.
Qualifications:
- Must be a graduate of Management Accounting, Accountancy, Business Administration Finance, or equivalent from a reputable university.
- Must possess attention to detail.
- Proficient in Microsoft Excel.
- Proficiency in Quickbooks or Accounting SAP is an advantage
WHAT'S IN IT FOR YOU
Company Perks and Benefits:
- Free one meal a day
- Emergency Loan and Other Financial Assistance Program
- Free 24-hour snacks and beverages
- Health Insurance
- Health Subsidy
- Interest-Based Clubs
- Retirement Plan/ Life Insurance
- Savings Plan
- Team Socialization Allowance
- Perfect Attendance Bonus
- Quarterly Perfect Attendance Bonus
- Year-End Performance Bonus Plan(Company discretion)
- And much more
