Collections Specialist (BPO Collections Exp. Required) | Permanent WFH

Responsibilities

Call and email clients to Initiate collections for payments when due.

Actively communicate with clients regarding current invoices and resolve discrepancies.

Maintain a positive relationship with clients and a high standard of customer service and positivity.

Process and post payments as they are collected.

Support the accounting department with a variety of responsibilities including invoicing, credit memos and other tasks as assigned.

Qualifications

Track record of outstanding phone and interpersonal skills.

Comfortable making outbound phone calls with clear and nearly accent-free when speaking in English.

Excellent written skills for emailing, good with numbers, deadline-focused.

Have high energy, a self-starter, a great teammate and be ready to get the job done.

Be flexible and adaptable with a drive to go above and beyond.

Problem-solving and critical-thinking skills

Detail-oriented and resourceful in a fast-paced environment