Collections Specialist

best tools group careers

Fresher

Not Disclosed

Philippines, Zamboanga

Early Applicant

Posted 2 months ago
Be among the first 10 applicants

Job Description

POSITION: COLLECTION & ACCOUNTS OFFICER

Work Location: INGCO Zamboanga Branch

Area of Assignment: Zamboanga Region

Work Arrangement: Field-Based / Onsite

Skills & Qualifications

Bachelor's Degree in any business-related or equivalent course
Hands-on experience in field collections, Accounts Receivable, credit and collections, billing operations, or similar customer-facing field assignments
Familiar with processing and handling Statements of Account (SOA), Official Receipts (ORs), payment records, and collection-related documentation
Knowledgeable in collection procedures, payment monitoring, account follow-ups, and customer visit scheduling
Able to coordinate efficiently with the Finance & Accounting Team, Accounts Receivable Unit, Sales Department, and branch personnel
Strong customer service, communication, and negotiation skills
Proficient in Microsoft Office, particularly Excel, Word, Outlook, and email correspondence
Comfortable using smartphones and other digital communication tools for reporting, updates, and field coordination
Highly organized with excellent documentation, filing, and record management abilities
Trustworthy and capable of handling company funds, confidential records, and financial documents responsibly
Must hold a valid Professional Driver's License and have the ability to operate a motorcycle
Company service motorcycle will be assigned for official collection activities
Willing to travel throughout the Zamboanga Area to perform scheduled customer visits
Self-motivated, dependable, and capable of working independently while meeting deadlines
Ready for Immediate Employment / Can Start ASAP

Job Description

Conduct scheduled field visits to customers within the assigned territory to facilitate prompt payment collection and account follow-up
Personally deliver Statements of Account (SOAs), billing notices, and collection documents while obtaining the required customer acknowledgment
Receive customer payments and ensure all collected funds and supporting documents are properly recorded before turnover to the Finance & Accounting Department
Safeguard cash collections, Official Receipts, SOAs, and all company-issued documents during field operations
Maintain constant coordination with the Accounts Receivable Team by providing updates on payment collections, customer visits, overdue accounts, and field activities
Prepare accurate reports detailing daily collection accomplishments, customer feedback, payment status, and field observations
Conduct follow-up visits for overdue accounts based on approved collection schedules
Collaborate with Sales Representatives, branch personnel, and internal departments to ensure smooth execution of collection activities
Prepare and submit complete daily, weekly, and monthly collection reports together with all necessary supporting documents
Represent the company in receiving and delivering collection-related documents within the assigned territory
Extend operational support to nearby company-owned branches whenever there are no scheduled collection assignments, as instructed by management
Carry out additional field collection, administrative, and operational duties that may be assigned from time to time