Collections Specialist (AR/AP Support)

Collections Specialist – AR/AP Support (₱40K–₱50K | WFH | FREE AI Certification)

Cebu City | WFH (Cebu Residents Only) | 11:00 PM–8:00 AM | Monday–Friday

ROLE SNAPSHOT

You own the recovery of past-due accounts and the accuracy of financial records for a structured manufacturing organization. Your role exists to improve cash flow by resolving billing discrepancies and managing customer payment cycles with precision. You operate within defined accounting workflows, coordinating between sales and finance to ensure every invoice is accounted for and every dispute is addressed.

This is not a general administrative role; it is a high-accountability desk focused on measurable collection targets and financial integrity. You are the type of professional who thrives in structured environments, enjoys the detective work of reconciling accounts, and prefers clear, output-based performance over ambiguity.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• 2–4 years of experience in collections, accounts receivable, or a specialized accounting role.
• Hands-on responsibility for managing aging reports, contacting delinquent accounts, and resolving billing disputes.
• Working knowledge of ERP systems (Sage 100 preferred) and advanced Excel proficiency for financial reporting.
• Experience operating within high-accuracy environments, ideally within the manufacturing sector.
• Willingness to work the night shift (11 PM – 8 AM) and reside in Cebu for WFH compliance.

STRONG SIGNALS

• Experience using Sage 100 ERP software
• Previous exposure to U.S. manufacturing or supply chain accounting
• Proven track record of reducing Days Sales Outstanding (DSO)

RESPONSIBILITY PILLARS

Collections & Cash Flow Management You own the heartbeat of the company's liquidity—ensuring receivables are converted to cash through persistent and professional intervention.

• Monitor accounts receivable aging reports to identify priority past-due balances.
• Execute daily collection calls and emails to secure payment commitments.
• Negotiate payment plans and escalate high-risk accounts to management.

Financial Dispute Resolution You act as the primary investigator for billing roadblocks, ensuring no invoice remains unpaid due to administrative errors.

• Investigate root causes of payment discrepancies or billing disputes.
• Coordinate with Sales and Customer Service to resolve customer inquiries.
• Reconcile customer accounts to ensure payment applications match invoices.

AR/AP Operational Support You maintain the integrity of the ledger by ensuring all transaction data is entered accurately and reconciled on time.

• Post customer payments and maintain accurate documentation for audits.
• Enter vendor invoices into the accounting system with strict attention to detail.
• Match purchase orders to invoices to ensure disbursement accuracy.

ABOUT THE COMPANY

A U.S.-based manufacturing and labeling solutions organization provides specialized identification products for complex industrial and technical sectors. Known for precision engineering and long-term supply contracts, offshore teams operate within documented workflows, structured handoffs, and predictable reporting cycles.

WHAT THIS ROLE GIVES YOU (VALUE + PAY)

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 service incentive leave (SIL) days after your first work anniversary
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus + Opportunity to win a trip to Bali
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply When you click Apply, you'll be taken to Multiplai Interview Room. Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

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