Collections Specialist (90 days bucket)

Responsibilities

• Handles and monitors in-house collection bucket of 90 or above past due
• Contact clients via telephone or other electronic means to discuss their outstanding debts and payment options.
• Maintaining accurate records of all communications with clients.
• Collect payments and process them according to company policies and procedures.
• Follow up with clients who have not made payments as scheduled.
• Update company databases and report on collections activity.
• Collaborating with other team members, including supervisors, to improve collections strategies and meet goals.

Qualifications

• Bachelor's/College Degree in any field
• Minimum 2 years of relevant work experience required
• Preferably with experience in Banking/Financial Services
• Computer literacy with proficiency in Microsoft Word and Excel

Company Benefits

• HMO
• Life Insurance
• Cash Convertible Vacation and Sick Leaves
• Monthly Incentives
• Monthly Allowances
• Bonuses
• Paid OT with OT meal allowance