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Collections SME (BPO)

1-3 Years
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Manage accounts receivable, ensuring accurate payment processing and resolution of discrepancies.
  • Respond to customer inquiries and resolve disputes over invoices and payments.
  • Analyze customer creditworthiness and implement payment plans for financially distressed customers.
  • Collaborate with internal teams to maintain compliance and integrity of credit data.

Qualifications:

  • At least 1 year of experience in collections within BPO
  • Strong verbal and written communication skills
  • Ability to negotiate and handle difficult conversations professionally
  • Basic computer skills and experience using CRM systems
  • Willingness to work onsite

More Info

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About Company

Job ID: 153370989

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