Collections Analyst - International

The Requirements

• At least 3 years of experience working in a business-to-business Collections / Credit Control

environment

• Experience of working in an environment communicating with English speaking clients

• Strong fluency in written and spoken English

• Ability to articulate and communicate professionally is essential

• Strong customer service skills / ability to communicate professionally through a variety of channels

(e.g., telephone, e-mail)

• Ability to work well under pressure and meet ever changing deadlines and stretching targets

• Adaptable, able to learn new processes, concepts, and skills

• Ability to interpret and analyze financial data and use their analysis to identify the root cause

and/or devise the appropriate action plan.

• Ability to professionally handle and resolve, exceptions, and disputes.

• Strong knowledge of MS Excel

• Willing to work on Mid-Shift and/or night shift.