Job Description

Company Description Manila Marketing Group (MMG) specializes in outbound cold calling for U.S.-based campaigns, helping clients expand their customer reach and grow their businesses. The company's remote calling teams focus on professional customer outreach, lead generation, and appointment setting across various industries. MMG emphasizes consistent performance, clear communication, and high-quality service for its clients. Team members work remotely and are supported with tools and processes designed to maximize efficiency and results.

Role Description This is a full-time remote role for Cold Callers. In this position, the Cold Caller will contact prospective customers in the U.S. using prepared call lists and scripts, introducing products or services and clearly explaining key benefits. Day-to-day responsibilities include making outbound calls, qualifying leads, setting appointments, and accurately documenting call outcomes in the designated systems. The Cold Caller will follow campaign guidelines, adhere to compliance and quality standards, and meet or exceed performance targets such as call volumes, conversion rates, and scheduled appointments. The role also involves collaborating with supervisors and teammates, participating in coaching sessions, and continuously improving communication techniques to achieve client goals.

Qualifications

Strong verbal communication skills, including clear speaking, active listening, and the ability to build rapport quickly over the phone.
Comfort with high-volume outbound calling and experience in telesales, customer service, or call center environments is highly beneficial.
Ability to follow scripts while adapting to caller needs, handling objections professionally, and maintaining a positive, solutions-focused mindset.
Reliable remote work setup, including stable internet connection, quiet workspace, and familiarity with basic computer tools and CRM or calling software.
Goal-oriented approach with proven ability to meet performance metrics, manage time effectively, and work independently with minimal supervision.
Professional conduct when interacting with U.S.-based customers and openness to feedback, ongoing training, and skill development.
High school diploma or equivalent; previous experience in sales, lead generation, or appointment setting is an advantage but not strictly required.

Please read the application instructions carefully and submit all required information.

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https://tally.so/r/obbV8b (Referral: Ella)

Email us: [Confidential Information]