Job Title:CodingManager Documentation Audit & CDI Operations
Location:Manila / GreaterManila Area, Philippines (hybrid)
Reportsto:DirectorofCompliance & CDI (Chicago HQ)
Employment Type:Fulltime
Role Purpose
Neolytix is rolling out a Documentation Audit & Compliance Program that powers our Neo Scribe ambient AI platform. The Coding Manager will standup and run the Philippines based coding operationsbuilding processes, leading the coder workforce, and hitting accuracy & turnaround SLAs for midmarket U.S. provider clients.
Key Responsibilities
Domain
Core Duties
Process Design & Governance
- Map and document the full dual coding workflow (baseline, concurrent, retrospective) including sampling logic, interrater checks, escalation paths
- Embed separation of duties between CDI coaching and coding QA in line with OIG guidance
Team Leadership
- Hire, onboard, and roster a scalable pool of CPC/CCS certified coders
- Set daily production targets, vacation calendars, and contingency staffing
- Conduct monthly 1on1s, performance reviews, and incentive calibration tied to accuracynot RVUs
Quality & Compliance
- Maintain coder interrater reliability 95%
- Own the immutable audit log (WORM / blockchain hash)
- Ensure adherence to HIPAA, CMS E/M, HCC, ICD10CM, CPT and payer specific rules
Analytics & Continuous Improvement
- Track KPIserror rate, denial rate, turnaround timein PowerBI dashboards
- Lead root cause analysis on anomalies (upcoding, down coding, copy paste)
- Drive Lean/Six Sigma projects to cut waste and boost throughput
Stakeholder Management
- Provide weekly ops reports to the Director of Compliance and U.S. client liaisons
- Support external payer audits and third party spot checks with ready documentation
- Coordinate with Data Engineering to refine AI prompt outputs and coding rulesets
Training & Development
Curate 15minute microlearning modules; schedule quarterly certification refreshers Mentor senior coders into QA and team lead roles, keeping attrition
Required Qualifications
- Education:Bachelor's in Nursing, Health Information Management, or related field
- Certifications (at least one mandatory):CPC, CCS, COC, CIC, or RHIA/RHIT
- Experience:
- 5+years U.S. medical coding, including 2+years supervisory/managerial experience in a BPO or provider setting
- Proven record establishing coding QA or audit programs (>10k charts/month)
- Hands on exposure to RAC/MAC or commercial payer audit defense
- Technical:EHR data extraction, encoder tools, Excel/PowerBI; familiarity with AI assisted coding platforms is a plus
- Soft Skills:People leadership, process mapping, persuasive English communication
Compensation Guidance
Base salary of 70,000110,000 per month (840k1.32M annually) based on experience plus:
- Performance bonus:up to 20% tied to Goals, accuracy & SLA metrics
- HMO coverage for employee + dependents, certification renewal subsidy, and annual CPD allowance
Why Join Neolytix
Help architect a first of its kind AI enabled, compliance first documentation audit hub serving hundreds of U.S. providerswhile growing a high caliber coding team in the Philippines.
Ready to elevate coding quality at scale
Send your rsum and proof of active certification to [Confidential Information] (cc [HIDDEN TEXT]) with the subject Coding Manager PH.
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