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Summary:
As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves careful analysis and troubleshooting to ensure smooth operation and minimal disruption. You will collaborate with different teams to maintain system stability and support ongoing business activities effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system performance and reliability.
- Document findings and solutions to support knowledge sharing within the team.
- Monitor system health and proactively identify potential issues before they impact operations.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Cobol Mainframe.
- Additional Good To Have Skills: Experience with IBM Db2, IBM Information Management System (IMS) Database.
- Strong understanding of mainframe environments and batch processing.
- Experience in debugging and troubleshooting complex software issues.
- Familiarity with system monitoring and performance tuning techniques.
- Ability to analyze logs and system outputs to identify root causes of problems.
Bachelors/ Degree
Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
Job ID: 149489169
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