Cluster General Manager (Philippines)
Lead Two Exceptional Properties. Drive Performance. Inspire Teams.
La Vie Hotels & Resorts is seeking an experienced and commercially astute Cluster General Manager to lead the operational, financial, and strategic success of two hotel properties in the Philippines.
Reporting directly to the Head of Hospitality Operations, this senior leadership role is ideal for a hospitality professional who thrives in a multi-property environment, builds high-performing teams, and consistently delivers exceptional results for guests, owners, and stakeholders.
At La Vie, our values of Passion, Commitment, and Inspiration guide everything we do, and we're looking for a leader who brings these values to life every day.
What You'll Be Responsible For :
Strategic Leadership & Owner Relations
- Develop and execute business strategies aligned with brand standards, owner objectives, and market opportunities.
- Anticipate market trends and competitive dynamics to identify opportunities for sustainable growth and asset performance.
- Serve as the primary relationship lead for owners and asset managers, providing trusted advice and operational leadership.
- Balance short-term commercial outcomes with long-term asset value, reputation, and business sustainability.
Financial & Commercial Performance
- Deliver targeted revenue, GOP, and EBITDA outcomes through strong commercial leadership and financial discipline.
- Optimise pricing, distribution, and revenue strategies to maximise market share and profitability.
- Drive growth across Rooms, Food & Beverage, and Meetings & Events through innovation and market focus.
- Maintain rigorous cost controls and operational efficiencies while protecting guest satisfaction and service quality.
Operational Excellence & Guest Experience
- Provide visible, hands-on leadership that inspires teams and reinforces operational excellence.
- Oversee all aspects of hotel operations, ensuring brand standards and service expectations are consistently exceeded.
- Champion a guest-centric culture that enhances satisfaction, loyalty, and long-term brand advocacy.
- Protect and enhance the value of hotel assets through proactive maintenance, risk management, and continuous improvement initiatives.
People & Culture
- Lead, mentor, and develop property leadership teams to achieve both business and personal growth objectives.
- Build strong talent pipelines and succession plans that support long-term organisational success.
- Foster a high-performance culture centred on accountability, collaboration, recognition, and continuous development.
- Create an engaging workplace environment that attracts, develops, and retains exceptional hospitality talent.
What We Are Looking For :
- Proven track record in multi-property or cluster hotel management, delivering strong operational, commercial, and guest satisfaction outcomes.
- An owner-centric approach focused on maximising asset performance, profitability, and long-term value.
- A strategic and commercially minded leader with strong financial acumen and revenue-driven decision-making capability.
- A visible, energetic leader who inspires teams, drives accountability, and leads by example.
- Exceptional stakeholder management skills, with the ability to build trusted relationships with owners, guests, brand partners, and local communities.
- A passionate people developer who invests in talent, mentors future leaders, and creates high-performing teams.
- Resilient, adaptable, and solutions-focused, with the ability to successfully lead through change and growth.
- A professional who embodies La Vie's values
About La Vie Hotels & Resorts
La Vie Hotels & Resorts is a dynamic and fast-growing independent hotel management company with properties across Australia, Asia and the Indian Ocean. Our offices in Sydney, Bangkok and the Philippines are home to dedicated specialists in operations, finance, commercial, marketing, people & culture and development, all working together to support our hotel teams and drive exceptional results for owners.
As a leader in the hotel management space, we are committed to empowering our people through career growth opportunities, continuous learning and a supportive, collaborative culture. Guided by our values of Passion, Commitment and Inspiration, we create pathways for talented hospitality professionals to build rewarding careers across our diverse portfolio of hotels and brand.
Ready to Be La Vie
If you're ready to take the next step in your hospitality leadership career and make a meaningful impact across two dynamic properties, we'd love to hear from you.
