We are looking for a Cloud Support Engineer to join our team and work together with our other team members on our enterprise customer projects. This is a well-paid remote role that you can do from anywhere.
Responsibilities
- Assist in maintaining our cloud infrastructure under supervision.
- Learn Kubernetes fundamentals and AWS services.
- Help implement and maintain CI/CD pipelines.
- Maintain an open-source SIEM Infrastructure.
- Operate a small SOC service.
- Monitor and respond to security alerts and events.
- Follow incident response procedures.
- Document security findings and maintain compliance requirements.
- Stay up to date with new emerging threats and vulnerabilities.
- Be available for 24/7 on-call rotation to respond to critical security incidents, though call volume is expected not to be frequent.
- Assist with routine monitoring and alerting tasks.
- Respond quickly to security incidents and alerts, with target response time under 30 minutes for critical issues.
Your profile
- 0-3 years of experience with cloud infrastructure (AWS preferred).
- 0-3 years of experience with Terraform.
- Understanding of security concepts for infrastructure and networks.
- Willingness to learn Kubernetes and container technologies.
- Monitor and analyze security alerts from multiple sources including SIEM, EDR, and cloud security tools.
- Perform incident triage, investigation, and response according to established procedures.
- Assist with managing and optimizing SIEM rules, alerts, and dashboards.
- Help create and maintain security documentation, playbooks, and incident response procedures.
- Basic knowledge of Linux and Windows Server operating systems.
- Strong desire to learn about threat modeling and threat identification techniques.
- Excellent English written and verbal.
- Service-oriented and customer-centric mindset.
- Ability to follow established processes.
Nice to have:
- BSc or MSc in any relevant IT field.
- Basic scripting knowledge (Python, Shell Script, PowerShell).
- Interest in pursuing security certifications (e.g., Security+ certification).
- Familiarity with basic security concepts and tools.
- Knowledge of security frameworks and standards (ISO 27001, NIST, CIS).
- Basic understanding of cloud security principles.
- Eagerness to learn about threat hunting techniques.
If this role excites you, but you are worried that you don&apost fit all the requirements, please send your application anyway. We would love to get in touch!
