Cloud and DC Wintel Administrator Leader

Job Title: Cloud and DC Wintel Administrator Leader

Location: Alabang, Muntinlupa (3 times a week RTO -Hybrid)

Mode of Hiring: Full-time contract

Shift: Day shift

JOB DESCRIPTION:

PRIMARY RESPONSIBILITIES:

The Cloud and Data Center Wintel with Storage and Backup Lead is responsible for overseeing the design, implementation, and operations of Windows-based infrastructure, cloud platforms, enterprise storage, and backup systems. This role ensures high availability, performance, and security of critical IT services across on-premises and cloud environments.

1. Technical Consulting Services (architecture & design)

• Wintel Infrastructure
• Lead the administration and lifecycle management of Windows Server environments (AD, DNS, DHCP,
• GPO).
• Oversee virtualization platforms (VMware, Hyper-V) and ensure optimal performance and capacity planning.
• Ensure compliance with patching, security baselines, and configuration standards.
• Cloud Operations
• Manage hybrid and multi-cloud environments (Azure, AWS, or GCP).
• Lead cloud migration initiatives and ensure alignment with business continuity and security requirements.
• Implement cloud governance, cost optimization, and automation strategies.
• Storage Management
• Design and manage enterprise storage solutions (SAN, NAS, object storage).
• Monitor storage performance, capacity, and availability.
• Implement data lifecycle policies and storage tiering strategies.
• Backup & Recovery
• Lead the enterprise backup and disaster recovery strategy.
• Manage backup tools (e.g., Veeam, Commvault, Veritas) and ensure data protection compliance.
• Conduct regular DR drills and validate recovery procedures.
• Team Leadership & Collaboration
• Lead a team of infrastructure engineers and administrators.
• Collaborate with security, applications, and network teams to ensure end-to-end service delivery.
• Develop and maintain documentation, SOPs, and training materials.
• Security & Compliance
• Ensure infrastructure meets internal and regulatory security standards.
• Support vulnerability management, access controls, and audit readiness.
• Functional/Operational Enhancement
• Pro-active in ensuring stability, response time and operational consistency
• Contribute to continuous-improvement cycle for all functional/operational matters relating to all Windows & Virtualization platforms
• Process automation
• ITIL disciplines
• Technical & process solutions for complex operational scenarios
• Working closely with partner teams (Systems, Network and Security) to deliver best-of-breed customer service outcomes.
• Support
• Senior escalation point for all Active Directory-related technical matters globally o Lead all the problem records of AD Platforms and own them till resolution
• Provide Life Cycle Management Strategy
• Prepare Baseline Matrix ( Firmware & Device Drivers )
• Initiate Service Improvement programs
• Strategic thinking and problem-solving
• Strong leadership and team management
• Excellent communication and stakeholder engagement
• Resilience under pressure and ability to manage multiple priorities

SECONDARY RESPONSIBILITIES:

• Participate to the search and qualification of related solutions such as monitoring/management/administration tools
• Provide monthly reports on activity, quality and performance of these System Infrastructures.
• Ensure appropriate documentation, including procedures for the Operations departments

PRIMARY TECHNICAL ABILITIES

• Deep technical subject matter expertise and practical experience in the following Windows technologies:
• Minimum MCSE qualified (win2012 server)
• AD2012/2016 with experience in design and implementation of complex architecture
• Domain Services management
• Azure active directory (MS Entra ID) and ADFS concepts (including Exchange admin authentication)
• Deep hands-on expertise on Azure / Entra environment
• Deep hands-on experience in custom security attributes extension and manipulation
• Experience in multi-lingual and multi-national service provider company is preferred
• Experience as a senior support resource in a large enterprise environment

SECONDARY TECHNICAL ABILITIES

• Knowledge in Network configuration with firewalls and switches
• Experience with complex software packaging, delivery and maintenance
• Experience with configuration management tools such as Ansible, Puppet, Chef, etc.
• Experience with Docker
• Experience with DevOps environment
• Knowledge in ITIL framework

BEHAVIOR ABILITIES:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of experience in IT infrastructure, with at least 3 years in a leadership role.
• Strong expertise in Windows Server, Active Directory, and virtualization platforms.
• Hands-on experience with cloud platforms (Azure, AWS, or GCP).
• Proficiency in enterprise storage and backup technologies.
• Experience with scripting and automation (PowerShell, Ansible, etc.) is a plus.
• ITIL, Microsoft, VMware, or cloud certifications are preferred.
• Self-motivated, eager to learn in the IT profession
• Team player must be able to work with people within and outside of the IT department.
• Customer service oriented
• Excellent communication skills, verbal and written. English speaking mandatory
• Ability to analyze and synthesize situations and understand the business constraints
• Stakeholder Management / Customer-centric

Technical Environment:

• Operating Systems & Platforms
• Windows Server 2016/2019/2022
• Active Directory, Group Policy, DNS, DHCP
• VMware vSphere/ESXi, Microsoft Hyper-V
• Linux (basic administration for interoperability)
• Cloud Platforms
• Microsoft Azure (IaaS, PaaS, hybrid connectivity)
• AWS or GCP (optional but beneficial)
• Azure AD, Azure Backup, Azure Site Recovery
• Cloud automation tools (Terraform, ARM templates, PowerShell)
• Storage Technologies
• SAN/NAS solutions (NetApp, Dell EMC, HPE)
• Storage protocols: iSCSI, NFS, SMB
• RAID configurations and performance tuning
• Storage monitoring and alerting tools
• Backup & Recovery Solutions
• Veeam Backup & Replication
• Commvault, Veritas NetBackup, or similar
• Backup strategies: full, incremental, differential
• Disaster Recovery planning and execution
• Monitoring & Management Tools
• Microsoft System Center (SCCM, SCOM)
• SolarWinds, Nagios, or equivalent
• ITSM platforms (ServiceNow, BMC Remedy)
• Security & Compliance
• Endpoint protection and server hardening
• Vulnerability management tools (Qualys, Tenable)
• SIEM integration (Splunk, Sentinel)
• Compliance frameworks: ISO 27001, NIST, GDPR
• Automation & Scripting
• PowerShell (advanced scripting and automation)
• Ansible, Python (for infrastructure automation)
• CI/CD pipeline integration (optional)
• Networking Basics
• TCP/IP, VLANs, firewalls, load balancers
• VPN, DNS, DHCP, and routing fundamentals