Clinical Service Desk Analyst
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Job Description:
• Resolve hardware, software, and network issues
• Manage incidents and service requests
• Escalate complex problems to higher-level teams
• Support system access and collaboration tools
Qualifications:
• Strong communication and customer service skills
• 12+ months of IT support experience preferred
• Familiarity with ITSM tools (ServiceNow, Remedy) and ITIL processes
• Experience with Active Directory, Microsoft 365, and VPN
• Strong Clinical/Healthcare background
• Relevant Service Desk experience
• Excellent English communication skills (minimum C1 proficiency level)
• Must be amenable to client and program requirements
Bachelors/ Degree
Our Company
BRISolutions is a professional human resources company providing:
Direct Placement
Staff Augmentation
Executive Search
Recruitment Process Outsourcing (RPO)
Volume Recruitment
Job ID: 151128159
