Clinical Operations Specialist

Job title Clinical Operations Specialist Job Description We are looking for TRULY EXCEPTIONAL Nurses to join our cutting-edge innovative team. As a team member working in our fast-paced Worthington, OH call center environment you Will be responsable for working with patients, providers, and plan sponsors to meet the patient's health needs through communication and available resources to promote quality cost-effective outcomes via the telephonic medical management process. Skills - Excellent telephonic communication skills. - Typing 35+ wpm with minimal mistakes. - Computer savvy - tech skills will be tested as part of the interview process. - Ability to multitask simultaneous talking and typing. - Ability to follow multi-step processes and decision-making flow charts. - Dependability, accountability, trustworthiness. - Self-starter, comfortable with independent study and on-the-job training. - Ability to work both independently and within a team. - Ability to work in our Worthington, OH call center - this is not a telecommuting position.

ABOUT THE SCHEDULE Schedule Must be available to work weekends, and night shifts. Shifts rotating shifts - 4 types 1pm-10pm, 9pm-6am, 530 am-1pm, 830am -530pm Manila time. The shift for the candidate will be determined during the interview. Work modality On-site at Transparent BPO, Inc – GH Towers Office.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.