Position Summary:
The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximize customer satisfaction through in-service education and training programs, clinical and product troubleshooting, and follow-up activities.
Essential Duties & Responsibilities:
- Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions and troubleshooting
- Promotes/sells/secures opportunities for product training & support from existing and prospective customers through a relationship-based approach
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales & management team
- Demonstrate a detailed understanding of product range and clinical application
- Assists the sales team with the provision of effective clinical support, teaching, and education of ICU products
- Delivery of programs to support ICU products in the clinical setting
- Makes telephone calls and in-person visits and presentations to customers as directed
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as required
- Keeps up to date with product applications, technical services, and changes in clinical demands
Knowledge, Skills & Experience:
- Bachelor's degree in nursing is preferred
- Must have a valid driver's license
- Must have at least 2 years clinical nursing experience in Intensive Care Unit (ICU)
- Must have the legal right to work in the Philippines
- Demonstrated clinical teaching and facilitation skills
- Understanding of teaching and learning in the healthcare environment Proven record of successful performance achievements
- Strong communication skills
Travel Requirements:
- Typically requires more than 80% travel in role via regular customer visits
Please note that only the shortlisted candidates will be contacted.
