Client Services Project Manager
m-ocean recruiting inc.- Posted 6 days ago
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Job Description
Client Services Project Manager
We're a global travel design company crafting intelligent, highly personalized journeys. We design meaningful travel experiences with structure, precision, and care. Our team works remotely across countries and time zones, united by a commitment to excellence and elegant execution.
The Role
We're hiring a Project Manager – to manage travel projects from planning to completion. This is not a call center or ticketing role. It requires project leadership, coordination, and professional client handling.
Responsibilities
Manage the end-to-end planning and execution of client journeys as structured projects
Oversee proposal assembly and journey documentation with high attention to detail
Own timelines, project plans, and deliverables
Own client and international supplier communication, maintaining strong, timely, professional correspondence
Coordinate logistics, hotels, and experiences across destinations
Monitor journey progress and proactively prevent issues before they arise
Ensure financial accuracy by tracking budgets, supplier costs, and margins
Work with tools like Airtable and Asana
Maintain high execution standards
Requirements
Strong project management and coordination skills
Comfort managing multiple moving parts with precision
High level of organization and attention to detail
Client communication experience
Ability to solve problems independently and think ahead
Calm, reliable, and proactive
Strong organizational habits and documentation discipline
Work Setup
Remote
Full-time, long-term
Work with a global team across time zones
Qualifications
8+ years of professional experience in project management, operations, client services, hospitality management, or related fields
Proven experience delivering work in a deadline-driven environment
Ability to work remotely with global teams
Experience in luxury travel or premium services is a plus but not required
Compensation
USD 850 – 1,600 per month negotiable
Performance-based salary growth
Professional development opportunities
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