About Us:
SimplyNature International is a leading provider of healthcare solutions committed to improving the well-being of our community. We are expanding our team and are looking for compassionate and competent individuals to join us as Client Service Officers.
Job Description:
As a Client Service Officer is an Entry-Level Position. You will play a vital role in delivering exceptional customer support to our clients. This is a hybrid contractual position where you can work in the heart of BGC and at the comfort of your home.
Responsibilities:
- Drive Sales Conversion: Actively manage and convert inquiries from Facebook, Instagram, and YouTube into confirmed sales for SimplyNature PPARs products.
- Maximize Engagement: Conduct aggressive inbound and outbound calling strategies to ensure rapid response times and close deals effectively.
- Client Retention: Build strong relationships with existing clients through strategic engagement to secure repeat purchases and long-term loyalty.
- Live Hosting: confidentially host live-selling sessions for online shops and present during Online/Onsite Webinars to drive brand awareness and sales.
- Consultative Selling: Provide compassionate, accurate, and persuasive assistance to clients regarding healthcare services and product administration.
- Operational Excellence: Coordinate seamlessly with the Logistics Department to ensure timely delivery of client orders.
- Reporting: Update the daily tracker with precision and report productivity and sales figures to management.
- Problem Solving: Escalate and resolve urgent client matters immediately to maintain high customer satisfaction.
Requirements:
- Education: Open to High School Graduates, Undergraduates, or Vocational Grads. (College Degree is a plus, but NOT required).
- Experience: Must have proven experience in Sales (Inbound/Outbound) or Customer Service with a track record of hitting targets.
- Sales Mindset: A true go-getter who is money-motivated, results-oriented, and eager to maximize earnings through incentives/commissions.
- Communication: Exceptional verbal and written communication skills. Must be articulate and persuasive.
- Hosting Skills: Camera-ready confidence with the ability to host energetic live streams and webinars.
- Tech Savvy: Fast typer and proficient with MS Excel or Google Sheets. Familiarity with CRM software is a definite plus.
- Traits: Self-motivated, resilient (can handle rejection), and thrives in a fast-paced, high-pressure environment.
- Background: Familiarity with medical terminology or healthcare processes is an advantage, but willingness to learn is key.
- Availability: Amenable to work in a shifting schedule (including weekends) and must be punctual.
- Location: Preferably resides near BGC, Taguig or willing to work on-site daily.
Benefits:
- Competitive Base Salary
- Lucrative Sales Incentives & Commission Structure (Unlimited earning potential based on performance)
- Ongoing Sales training and Professional development opportunities
