Client Services Associate

Provide support to internal and external stakeholders as well as supporting customer audits and operational data reporting requests, through the Portal, email, phone, or other channels. Key responsibility includes overseeing the end-to-end customer audit process and generation of operational data reports within the region including task creation, case management follow up actions.

Liaise with other support teams (Internal/External) as required to fulfil requests in a timely manner. Primary responsibilities are focused on handling requests and ensuring timely transactional processing