About Us:
SimplyNature International is a leading provider of healthcare solutions committed to improving the well-being of our community. We are expanding our team and are looking for two (2) compassionate and competent individuals to join us as Client Sales Officers.
Job Description:
The Client Service Officer position is an Entry-Level Position. You will play a vital role in delivering exceptional customer support to our clients. It's an Office-Based Full-Time position in the heart of BGC, Taguig.
Responsibilities:
- Provide compassionate and accurate assistance to clients regarding healthcare services.
- Handle social media inquiries via FB, IG, and YouTube related to SimplyNature PPARS product administration.
- Handle inbound and outbound calls to ensure faster response to inquiries and faster sales conversion.
- Retain customers through strategic and effective engagement to ensure repeat sales.
- Update Tracker on a daily basis
- Report Daily Productivity and Sales
- Coordinate with Logistics Department about client's placed orders
- Escalate urgent matters to ensure immediate proper resolution to avoid any issues.
Requirements:
- Fresh Graduates of any Bachelor's Degree (preferably health-related course)
- Experience in a customer service role, preferably in the healthcare industry.
- Knowledge of medical terminology and familiarity with healthcare processes is a plus.
- Excellent communication skills, both written and verbal.
- Ability to handle sensitive information with confidentiality and empathy.
- Strong problem-solving skills and attention to detail.
- Proficient with MS Excel or Google Sheets.
- Knowledge in using CRM software is a plus.
- Self-motivated, team player, resilient, passionate, and outcome-oriented in a dynamic environment.
- Can do hosting for Online shops and Online/Onsite Webinars.
- Fast-paced learner and has excellent typing skills.
- Has good moral character.
- Punctual and preferably resides near BGC.
- Amenable to work in a shifting schedule and weekends.
Benefits:
- Competitive salary
- Ongoing training and professional development opportunities
