Client Relations and Account Associate

DUTIES AND

Responsibilities

• Handle and follow up on leads and inquiries generated by the
  
  

Marketing Department through calls, emails, messaging platforms, and meetings

• Conduct client follow-ups, cold calling, scheduling of
  
  

meetings, and lead nurturing activities to help convert inquiries into

opportunities and revenue

• Assist in preparing proposals, quotations, presentations, and
  
  

service agreements for PV installation projects and Operations &

Maintenance (O&M) services

• Coordinate with technical and operations teams regarding
  
  

project requirements, service scope, and client concerns

• Participate in client meetings, site visits, presentations,
  
  

and networking activities alongside senior team members

• Support client engagement activities for solar energy
  
  

solutions, PV installations, and Operations & Maintenance (O&M)

services

• Maintain and update sales pipelines, monitoring sheets,
  
  

client databases, and activity tracking reports

• Prepare reports related to inquiries, follow-ups, meetings,
  
  

and account activities

• Ensure timely responses and proper endorsement of client
  
  

concerns, requests, and project requirements

• Assist in maintaining strong relationships with existing and
  
  

potential clients to support long-term partnerships and repeat business

• Support the Marketing Department in basic marketing
  
  

initiatives, campaigns, and company events when needed

• Conduct basic market research on competitors, pricing, and
  
  

industry trends

• Perform fieldwork, client visits, and site inspections as
  
  

required by business operations

• Learn and understand the company's business processes, services, and client servicing standards