We're Hiring: CLIENT LIAISON OFFICER!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a CLIENT LIAISON OFFICER to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: CLIENT LIAISON OFFICER
Work Arrangement: Work from Home
Location: Philippines - Angeles (Pampanga)
Schedule: Morning Shift
Job Description
This role is work from home - permanent Work from Home with unlimited access to Cloudstaff Offices when you need it. Work from home includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Use the office when there is Internet or power Issue. Pop in and have a coffee with team mates.
The purpose of this role is to assist with the delivery of client services relating to a range of employment health assessments.
Liaises with internally EHA team, AHS team, Doctors, all staff
Liaises with externally Candidates, Clients, Doctors, Allied Health professionals, medical providers
Non-negotiable Skills & Requirements
- Previous experience in client services delivery with a strong customer service ethic
- Ability to manage competing priorities; adhere to deadlines and have attention to detail
- Ability to communicate effectively at all levels, written and verbal, with the ability to negotiate with and influence others to achieve positive outcomes
- Proficient in Microsoft Office applications including Excel, Word and Outlook
- Previous experience in client services delivery with a strong customer service ethic
- Ability to manage competing priorities; adhere to deadlines and have attention to detail
- Ability to communicate effectively at all levels, written and verbal, with the ability
- To negotiate with and influence others to achieve positive outcomes
- Proficient in Microsoft Office applications including Excel, Word and Outlook
- Current C class driver's license
Preferred Criteria
- Previous experience in:
- o the Occupational and Environmental Medicine related industry
- Knowledge and understanding of:
- a. Statutory obligations and regulatory requirements within Occupational
- and Environmental Medicine sector desirable
Qualification And Requirements
- Excellent organisational and time management skills
- Ability to maintain confidentiality
- Self-motivated and results oriented
- Demonstrated ability to apply problem solving techniques
- Flexible and adaptable to changing needs of the business
- Ability to work in a team environment or autonomously as required
- Be proactive, with a can-do attitude
- Previous administration experience with very high attention to detail and accuracy
Perks & Benefits (Work From Home)
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Cloudstaff : Build Your Career, Anywhere
- Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
- Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
- **To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
