Client Lead to Assessment Coordinator

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

Job Title: Client Lead to Assessment Coordinator

Rate: Php238.09per hour

Work Type:

• Remote/WFH
• Full-time

Working Hours: TBD (UsuallyUS Hours/Night shift)

Start Date: TBD

JOB OVERVIEW:

The Client Lead to Assessment Coordinator will work with the Owner to manage and develop client internet leads to set qualified assessments for clients within the franchise territory. This is an hourly position.

JOB ROLE & RESPONSIBILITIES:

Primary Responsibilities (including, but not limited to):

• Calls all client leads to qualify them and place the in-home assessment for client services for the on the ground team to meet with the client and family for client admission for their services.
• Conducts initial internet service inquiries and follows up with leads multiple times to schedule the assessment and to meet revenue goals
• Tracks and conducts disputes for internet leads that did not turn into an assessment
• Updates Aging Care Lead portal and Wellsky with appropriate initial call and follow up results
• End of Day Activity reports submitted to owner
• Other duties as assigned.

JOB REQUIREMENTS:

• Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
• Must have excellent phone skills and follow-up skills with prospects, clients and client families
• Sales background
• Proactive problem prevention and issue resolution leadership ability
• Minimum of six months experience in a customer service role.
• Home care Industry experience preferred
• Bachelor's degree and one year of related work experience strongly preferred
• Proficiency in Microsoft Word, Excel, Internet, and Outlook required
• Ability to learn other software programs quickly
• Strong verbal communication skills, especially using the telephone
• Ability to work independently and as part of a team

Why Work with Gabtech Global, LLC

At Gabtech Global, we are committed to supporting our consultants and creating an environment where people can grow and succeed.

We uphold our core values:

• EXTRA MILE: We do more than what's expected of us.
• RELIABLE: We do what we say we'll do. No follow-ups are needed.
• TEAM PLAYER: We collaborate with each other to achieve our goals.
• GENUINE CARE: We do what we do because we want to, not because we have to.
• HUNGRY TO LEARN: We strive to be better every day.