Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions—built on decades of industry expertise.
The Opportunity
Put your clerical and healthcare background to work in a rewarding role where you can make a tangible impact, support critical operations, and help shape more efficient and effective workflows while advancing your career.
Why join us
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
ASW is my second home and family. They have opened a lot of opportunities for me. - Underwriting Assistant, ASW Philippines.
What You'll Do
- Assist internal teams with administrative tasks to support appointment scheduling and case management
- Respond to inquiries and emails, providing timely acknowledgments and updates to relevant parties
- Ensure all documentation and data entries are complete, accurate, and up to date
- Identify and communicate issues, discrepancies, or process challenges to ensure prompt resolution
- Adapt to evolving processes, responsibilities, and workflow requirements as the role develops
- Process and update high volumes of appointment and case information across internal systems
Key Criteria
- Minimum of 2 years of experience in administrative or clerical roles within a healthcare outsourcing environment
- Excellent written and verbal communication skills, with the confidence to raise issues and suggest process improvements
- Scheduling or appointment coordination experience in healthcare is an advantage
- Tech-savvy and proficient in Microsoft Office applications, with the ability to quickly learn new tools and systems
- Ability to work independently and efficiently under pressure in a fast-paced, high-volume environment
- Adaptable team player who thrives in a dynamic and evolving workplace
Work setup:
- Manila (BGC, Taguig): 7:00 AM – 4:00 PM Pacific Time with a full onsite work arrangement.
