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1-3 Years
  • Posted 19 days ago
  • Be among the first 10 applicants

Job Description

Qualifications

Medical Allied Graduates / Board Passers (Nursing, Medical Technology, Physical Therapy, Pharmacy)

Nursing Undergraduates (at least 3rd year completed)

Experience in HMO or Insurance (LOA Issuer or Claims Processor) is an advantage

Non-Medical Graduates with at least 1 year of BPO/Call Center experience

Good English and Tagalog communication skills

Computer literate

Willing to work on shifting schedules

Duties And Responsibilities

Assist customers and members with inquiries regarding HMO benefits, coverage, and services

Handle customer concerns and provide timely and appropriate resolutions

Coordinate with healthcare providers and internal departments as needed

Maintain accurate records of customer interactions and transactions

Ensure excellent customer service and customer satisfaction at all times

More Info

Job Type:
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Key Skills

HMO benefits coverage

BPO Call Center experience