Discover your 100% YOU with MicroSourcing!
Position: Civiledge Data Admin
Location: Mall of Asia Complex, Pasay City
Work setup & shift: Hybrid | Shifting Schedule
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a
Civiledge Data Admin, you will:
- SMS Data Entry (aXcelerate): Input and maintain student enrolment forms, White Card Expressions of Interest (EOI), evidence forms, Language, Literacy, and Numeracy (LLN) assessments, training outcomes, and survey results.
- RTO Compliance & Student File Auditing: Review student files for completeness and regulatory compliance; follow up with students and trainers to gather missing documentation or administrative requirements.
- Scheduling & Alloc8 Operations: Retrieve job tickets from Alloc8, assign students to shifts, contact students to confirm availability, dispatch job details via email, and log student job hours in tracking spreadsheets.
- Records Management: Maintain physical and digital filing systems, document archives, and student interaction logs according to RTO record-keeping standards.
- Student & Client Communication: Provide front-line telephone and email support, respond to prospective student/client course inquiries, and dispatch routine correspondence.
What You Need
Non-negotiables
- RTO Compliance Awareness: Understanding of RTO administrative standards, enrolment documentation (LLN, White Card, evidence forms), and strict compliance checks.
- Student Management System (SMS) Literacy: Proven ability to handle structured data entry and record maintenance in RTO Student Management Systems (specifically aXcelerate).
- Scheduling Platform Experience: Familiarity with job ticket allocation and scheduling software (specifically Alloc8 or similar workforce management tools).
- High Attention to Detail: Exceptional precision when processing student records, verifying compliance documents, and tracking job hours.
- Communication & Admin Skills: Professional written and verbal communication skills for fielding inquiries, contacting students, and liaising with trainers.
Preferred Skills/expertise
- Direct prior experience working within an Australian Registered Training Organization (RTO) or VET sector environment.
- Hands-on proficiency with aXcelerate SMS and Alloc8 scheduling platforms.
- Experience administering construction or trade-related training programs (e.g., White Card certifications, ticketed courses).
- Intermediate MS Excel skills for tracking student job hours, rosters, and completion rates.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/
