Role Summary:
We are seeking a CICS systems programmer, an IT professional responsible for the installation, maintenance, and tuning of the Customer Information Control System (CICS) on IBM's z/OS mainframe operating system.
Duties and Responsibilities:
- System installation and maintenance: Installing, configuring, and upgrading CICS Transaction Server and related software using the System Modification Program Extended (SMP/E). This includes applying vendor patches, fixes, and new product releases.
- Performance and capacity management: Monitoring system performance, identifying bottlenecks, and tuning CICS regions to ensure they meet service level agreements (SLAs). Activities include analyzing performance data using tools like SMF and OMEGAMON.
- Problem resolution: Troubleshooting and debugging complex system and application issues, often involving the analysis of system dumps and working with software vendors.
- Developer support: Providing technical support to application development teams, including setting up and managing CICS regions and defining application resources.
- System integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging).
- Disaster recovery and security: Assisting in the planning, testing, and execution of disaster recovery procedures and implementing security protocols using tools like RACF.
- The role typically involves supporting mission-critical applications that require 24/7 availability. As such, an engineer will be expected to participate in on-call rotations and perform after-hours or weekend work to support system maintenance and minimize disruption.
- The work environment is dynamic and highly collaborative, requiring interaction with different IT and business teams.
Qualifications:
- Has Bachelor's or Master's degree in Computer Science, IT, or any related field.
- Has 5+ years of overall experience in CICS support
- Strong working knowledge of z/OS operating system and its utilities, including JCL, TSO/ISPF, and SMP/E. .
- Experience with CICS monitors and management tools, e.g. Omegamon, Mainview, TMON
- Knowledge of related technologies: Familiarity with other core mainframe products such as DB2, IMS, and MQ Series.
- Must be amenable to work on a 24x7 model or rotational shift (shifting – morning, mid, and night).
- Must be amenable to work in a hybrid work setup (3x a week RTO in Makati office)
