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Child Support Agent II
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Child Support Agent II
lee county data processing- Posted 15 days ago
- Be among the first 10 applicants
Job Description
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General Definition Of Work
Lee County Department of Social Services is seeking a qualified individual for the role of Child Support Agent II. This position provides mandated child support services to Public Assistance and Non-Public Assistance recipients within the Child Support Enforcement (IV-D) program using the time frames mandated by the Federal Government and the State of North Carolina.to ensure non-custodial parents support their children. This position requires the ability to explain the child support program to all case participants and work closely with TANF, Medicaid, Foster Care programs through DSS, Court System, Sheriff Department and any other entity concerning child support services and perform other duties assigned by the supervisor.
This position involves interviewing, investigating, preparing and collecting data, establishment of paternity and/or support, enforcement of child support orders within the state of North Carolina and involves participants residing in another state in a Child Support Enforcement (IV-D) program for both public and non-public assistance clients, preparing cases for court and testifying in court. This position manages approximately 200-350 cases.
Knowledge, Skills, And Abilities
Thorough knowledge of the Child Support Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys and provide exceptional customer service.
Education And Experience
A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an associate's degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience.
Application Process
Please submit a Lee County Application,resume,andcoverletter to the Lee County Human Resources Office, at 408 Summit Drive/ PO Box 1968, Sanford, NC 27331. Application process can also be reached via https://leecountync.gov/how_to_apply_for_positions/index.php .
NC SBI Electronic Fingerprinting, Criminal History Background Check , and pre-employment drug testing are required prior to employment.
Position will remain posted until it is filled.
EQUAL OPPORTUNITY EMPLOYER
General Definition Of Work
Lee County Department of Social Services is seeking a qualified individual for the role of Child Support Agent II. This position provides mandated child support services to Public Assistance and Non-Public Assistance recipients within the Child Support Enforcement (IV-D) program using the time frames mandated by the Federal Government and the State of North Carolina.to ensure non-custodial parents support their children. This position requires the ability to explain the child support program to all case participants and work closely with TANF, Medicaid, Foster Care programs through DSS, Court System, Sheriff Department and any other entity concerning child support services and perform other duties assigned by the supervisor.
This position involves interviewing, investigating, preparing and collecting data, establishment of paternity and/or support, enforcement of child support orders within the state of North Carolina and involves participants residing in another state in a Child Support Enforcement (IV-D) program for both public and non-public assistance clients, preparing cases for court and testifying in court. This position manages approximately 200-350 cases.
Knowledge, Skills, And Abilities
Thorough knowledge of the Child Support Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys and provide exceptional customer service.
Education And Experience
A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an associate's degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience.
Application Process
Please submit a Lee County Application,resume,andcoverletter to the Lee County Human Resources Office, at 408 Summit Drive/ PO Box 1968, Sanford, NC 27331. Application process can also be reached via https://leecountync.gov/how_to_apply_for_positions/index.php .
NC SBI Electronic Fingerprinting, Criminal History Background Check , and pre-employment drug testing are required prior to employment.
Position will remain posted until it is filled.
EQUAL OPPORTUNITY EMPLOYER
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