Chat Support Representative | Tech Account - Paid Training | Davao City
Chat Support Representative | Tech Account - Paid Training | Davao City
metacom careers- Posted 4 days ago
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Job Description
Onsite | Up to ₱23,000 Monthly Basic Salary | Full-time
Compensation & Benefits
Compensation & Benefits
- Up to₱23,000monthly basic salary
- Competitive compensation package
- Performance-based incentives
- Paid training from Day 1
- Career growth and development opportunities
- Supportive and collaborative work environment
- Government-mandated benefits
- 13th Month Pay
- Respond to customer inquiries through chat in a timely and professional manner
- Provide accurate information and appropriate solutions to customer concerns
- Resolve customer issues efficiently while maintaining a positive customer experience
- Document customer interactions, concerns, and resolutions accurately in the system
- Escalate complex issues to the appropriate support teams when necessary
- Maintain high standards of customer service and professionalism
- High School Graduate (Old Curriculum), Senior High School Graduate, or College Level/Graduate
- Good English communication skills, both written and verbal
- Strong written communication and customer service skills
- Willing to work onsite in Davao City
- Willing to work on shifting schedules, including weekends and holidays
More Info
About Company