In this non-voice role, you'll assist customers with booking inquiries, changes, cancellations, and general questions—all handled via chat. If you're a fast learner with good communication skills, this is your chance to build a solid career in customer service!
What You'll Do
- Assist customers with hotel bookings, cancellations, and special requests via live chat
- Provide accurate information about hotel details, policies, and availability
- Ensure smooth and efficient support with a friendly and professional tone
- Handle multiple chats while maintaining attention to detail
Who We're Looking For
- No previous experience required—training provided!
- Strong written English and reading comprehension skills
- Basic computer knowledge and fast typing (at least 35–40 WPM preferred)
- Willingness to learn and work in a fast-paced environment
- Open to shifting schedules, weekends, and holidays
Why Join Us
- Pure chat support – no calls involved
- Entry-level friendly with full training provided
- Work with a globally recognized online travel platform
- Great career growth and development opportunities
- Supportive team and positive work culture
