Cash Application Associate

Discover your 100% YOU with MicroSourcing!



Position: Cash Application Associate

Work setup & shift: Work from home



Why join MicroSourcing

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

The Cash Application Associate is responsible for accurately researching, processing, and applying customer payments while ensuring timely and accurate posting of cash receipts. This role supports daily cash application operations by resolving routine payment discrepancies, maintaining accurate account records, and collaborating with internal teams to support accounts receivable performance.

Role And Responsibilities

• Apply customer payments accurately and timely from various payment sources including checks, ACH, wires, credit cards, and electronic remittance files.
• Research and resolve routine unapplied and misapplied cash transactions by reviewing customer accounts, invoices, and payment details.
• Review remittance documentation and supporting information to ensure accurate payment allocation.
• Investigate payments with incomplete or missing remittance information and escalate complex issues appropriately.
• Contact internal and external customers for additional information to enable timely payment applications.
• Perform daily reconciliation activities to ensure payments are accurately balanced to supporting documentation.
• Submit and track routine adjustment requests requiring account reconciliation.
• Maintain accurate transaction records within ERP and cash application systems.
• Respond to internal inquiries from Billing, Collections, Finance, and other business partners within established service level expectations.
• Follow established SOX controls and accounting policies related to cash application activities.
• Meet assigned productivity, quality, and accuracy expectations.
• Support month-end close activities and assigned cash application deadlines.
• Identify opportunities to improve processes and reduce manual activities.
• Provide backup support to team members as needed.
  
  

Mandatory Skills

• 1+ years of experience in cash application, accounts receivable, accounting operations, or related financial processing role.
• Understanding of basic accounts receivable concepts including payments, invoices, credits, and debits.
• Strong attention to detail and accuracy in transaction processing.
• Ability to research discrepancies and identify appropriate resolutions.
• Basic proficiency with Microsoft Excel (sorting, filtering, formulas).
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Ability to learn multiple financial systems and business processes.
• Understanding of internal controls and compliance requirements.
  
  

Preferred Skills

• Experience with ERP systems such as Oracle Cloud Fusion, Microsoft Great Plains, Bill.com, or similar financial platforms.
• Experience working in healthcare, technology, or high-volume transaction environments.
• Experience with bank portals and electronic payment processing.
• Associate or Bachelor's degree in Accounting, Finance, or related field.
• Exposure to process improvement initiatives.
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply