About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
The Cash Collections Specialist is responsible for managing collections activities, resolving outstanding invoices, and supporting account management activities across assigned customer accounts. This role partners with internal teams and external customers to drive timely payment resolution, maintain account accuracy, and support Order to Cash operations. The position requires strong communication, analytical thinking, and attention to detail in a fast-paced environment.
Why Join This Team:
- Support critical financial operations that impact business performance
- Collaborate with cross functional teams across Finance, Sales, and Operations
- Gain exposure to global Order to Cash processes and customer management
- Work in a dynamic environment focused on continuous improvement and accountability
- Develop expertise in collections, account management, and ERP systems
What You Will Do:
- Manage collections activities, account follow up, and payment resolution for assigned accounts
- Prepare aging reports, account statements, and collection documentation
- Coordinate with internal teams to resolve invoicing, deduction, and payment issues
- Monitor delinquency targets and escalate issues as needed
- Maintain accurate updates and documentation within ERP and reporting systems
What You Need to Succeed:
- Bachelor's degree in Business Administration, Accounting, Management Accounting, or related field
- Minimum of 2 years of experience in customer service, collections, or accounts receivable
- Knowledge of Order to Cash processes, billing, and finance operations
- Experience with ERP systems such as SAP is preferred
- Strong communication, analytical, and problem-solving skills with attention to detail
How We Set You Up for Success:
- Exposure to global finance and Order to Cash operations
- Collaboration with experienced cross functional teams
- Opportunities to develop expertise in collections and account management
- Structured processes and tools to support operational efficiency
- A supportive environment focused on learning and continuous improvement
