Carrier and Logistics Specialist

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Position Description

The Carrier and Logistics Specialist manages third-party carrier relationships, books freight loads, and oversees carrier onboarding to guarantee seamless in-transit execution. This position balances strategic capacity procurement with real-time operational coordination to ensure cost-effective, timely, and dependable transportation services. Key responsibilities include load coverage, rate negotiation, tracking shipments, and resolving operational discrepancies.

Functions

• Assist with vetting third-party transportation providers and setting up carrier profiles within the RMIS system.
• Build and maintain strong carrier relationships, identifying carrier lane capabilities, geographic service areas, and freight preferences.
• Serve as the primary point of contact for daily carrier inquiries, escalating complex matters to sales representatives as needed.
• Negotiate competitive rates and book carriers on assigned loads while meeting coverage requirements.
• Track in-transit shipments daily, updating Transportation Management Systems (TMS) with accurate ETAs, pickup times, and delivery windows.
• Proactively identify potential transit delays or operational issues and communicate updates to relevant stakeholders immediately.
• Approve and issue EFS advances for carrier lumper fees, late fees, and manage accessorial charge processing.
• Collect Proof of Delivery (POD) documentation promptly following load completion to support timely billing.
• Follow operational procedures, cross-train across team functions, and collaborate with internal operations teams to maintain service quality.

Qualifications and Requirements

• 1 to 3+ years of practical experience in freight brokerage, carrier coordination, logistics operations, or dispatching.
• Strong knowledge of freight procurement, rate negotiation, and capacity sourcing.
• Proven problem-solving ability with a strong customer service orientation in high-pressure scenarios.
• High degree of organization, scheduling discipline, and attention to detail.
• Ability to perform independently with minimal oversight while collaborating effectively within a team structure.

Technical Skills & Systems

• Logistics Systems: Transportation Management Systems (TMS).
• Compliance & Vetting: RMIS platform for carrier onboarding.
• Financial & Payment Platforms: EFS payment processing and fee distribution tools.