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Cantonese Customer Service Representative (Salary is up to Php 130,000)

Cantonese Customer Service Representative (Salary is up to Php 130,000)

J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC.
Fresher
Not Disclosed
  • Posted 9 hours ago
  • Be among the first 10 applicants

Job Description

BENEFITS :
Position: Cantonese Customer Service Representative
Salary: Php 130,000
HMO
Insurance
PTO credits earned monthly
JOB DETAILS :
Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards.

Position: Cantonese Customer Service Representative
Company Industry: BPO Company
Work Location: Pasig, Iloilo, or Dumaguete Site.
Work Schedule: Shifting Schedule
Salary: Php 130,000
Work Set-up: Work On-site

BENEFITS:
HMO
Insurance
PTO credits earned monthly
Sick Leave/Vacation Leave
Government-Mandated Benefits
10% Night Differential
Other benefits will be discussed directly by the company.

REQUIREMENTS OF THE JOB:
Proficient in Cantonese and conversational-proficient in English
Open to High School graduates, Undergraduates, and Bachelor's graduates in any courses.
Open to Foreign Nationals with a permanent visa.
Having experience in customer service and sales is a big advantage
Having experience in the BPO industry is a big plus.
Excellent phone etiquette with strong verbal, written, and interpersonal communication skills.
Must be proficient in computers (MS Office, Internet)
Knowledgeable in navigating websites and the internet

RESPONSIBILITIES OF JOB APPLICATION:
Assisting customers with ticket purchases, transfers, and refunds.
Handling issues like missing tickets, delayed delivery, or invalid tickets.
Supporting payment concerns and billing disputes.
Helping with account access issues (login, verification, security).
Managing complaints from buyers and sellers.
Coordinating with internal teams for ticket resolution or escalation cases.
Respond to customers inquiries about bookings, promos, and reservations through email and chat.
Ensures that the customer's requests are handled in an appropriate and timely manner.
Responsible for handling and managing reservations and cancellations of bookings.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
Paper screening
Initial Interview
Operations Interview
Language Assessment

HOW TO APPLY:

Simply click the Apply button.
You may also send your resume to [Confidential Information]
Reach out to us via Messenger, Viber, or our Facebook page: Mandarin, Fukien and Cantonese Job Openings PH https://www.facebook.com/jknetworkmandarinjobs/

If you are not yet registered, you can sign up and apply directly through our website: https://jknetwork-jobs.com/register

Alternatively, you may send your resume to: [HIDDEN TEXT]

Contact us for more inquiries:
Look for: Ms. VIA
Mobile/Viber: +639178139678
WeChat: jknetworkofficial | JKMandarinjobsPH
WhatsApp: +639178139678 | +639175093761 | +639176381869
Telephone: (08) 245 2829

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