Campaign Ops Analyst, ShopeeFood
Campaign Ops Analyst, ShopeeFood
Shopee- Posted 5 days ago
- Be among the first 10 applicants
Job Description
Job Description:
- Set up and manage in-app exposure placements (e.g., homepage banners, category pages, search placements) according to campaign timelines and business priorities
- Coordinate graphic design requests and dispatch, ensuring assets are delivered accurately and on time to support campaign execution
- Set up and manage voucher configurations (e.g., discount mechanics, eligibility rules, budget caps, validity periods) to support campaign and promotional planning
- Perform pre-check and live checks on all campaign setups (exposure, vouchers, creative assets) to ensure quality and a seamless user experience
- Monitor live campaigns and promptly troubleshoot or escalate issues to relevant teams to minimize business impact
- Maintain accurate records and trackers of campaign setups, voucher usage, and exposure allocation for reporting and audit purposes
- Communicate updates and resolve issues effectively to keep all stakeholders
Requirements:
- Experience in operation or relevant field
- Careful, detail-oriented, and proactive in execution and project management
- Strong communication and problem-solving skills
- Comfortable working with system configurations/backend tools
- Eager to learn and work in a fast-paced environment
- Able to quickly adapt to dynamic and fast-changing work environments
- Advanced Excel skills and ability to quickly learn other tools/systems
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