Call Center Representative

Fresher

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Job Description

Description

Answer incoming calls and respond to customer inquiries effectively.
Provide excellent customer service by addressing issues and resolving complaints.
Schedule appointments and provide information about products and services.
Document and maintain customer records accurately.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years of experience in a call center or customer service role
Skills and Competencies: Strong communication and English language skills
Skills and Competencies: Excellent problem-solving and technical skills
Qualities and Traits: Team player with a strong work ethic and interpersonal skills
Skills and Competencies: Ability to handle diverse customer interactions and maintain professionalism