Call Center Representative
Call Center Representative
metacom careers- Posted 18 hours ago
- Be among the first 10 applicants
Job Description
Description
- Handle inbound and outbound customer calls efficiently and professionally.
- Assist customers with inquiries and provide solutions to their issues.
- Maintain a high level of customer satisfaction through effective communication.
- Document customer interactions and update account information accurately.
- Collaborate with team members to achieve performance targets.
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficiency in English language and customer service protocols.
- Qualities and Traits: Strong interpersonal and communication skills.
- Working Conditions: Typical call center environment with potential for shift work.
More Info
Key Skills
Customer service protocols
Proficiency in English language
About Company