Call Center - Non-Voice Account - No experience Required

Role Summary

Provide customer support through non-voice channels such as chat and email. You will assist customers with inquiries, resolve concerns, and ensure accurate and timely responses while maintaining excellent written communication.

Responsibilities

• Handle customer inquiries via chat and/or email
• Provide accurate information and resolutions to customer concerns
• Assist with account updates, tracking, and basic troubleshooting
• Ensure timely responses and high-quality written communication
• Document all customer interactions accurately in the system
• Maintain productivity and quality standards
  
  

Qualifications

• Must be at least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• College fresh graduates and undergraduates are welcome to apply
• Applicants with or without BPO experience are welcome
• Good English communication and writing skills
• Detail-oriented with basic computer skills
• Willing to work onsite and on shifting schedules
  
  

WORK SETUP

• Onsite Work Setup
• Full-time Position
• Shifting Schedule
  
  

Benefits

• Competitive Salary Package
• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization (including common-law partners)
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities
  
  

APPLY NOW

Start your career in a Non-Voice BPO account and grow your skills in chat and email support. Fresh graduates and career shifters are encouraged to apply.