Business Systems Analyst

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

We are looking for a Business Analyst to join our Cybersecurity Operations team. This role combines business analysis, data analytics, reporting, and program management to help turn cybersecurity data into meaningful insights for leaders.

You will work across cybersecurity programs to develop Power BI dashboards, KPIs/KRIs, program scorecards, and executive reporting that show performance, trends, risks, and business impact. A key part of the role is helping leaders understand not only what the data says, but why it matters and what action it may require.

You will also use AI and automation to improve how we analyze data, develop reports, and streamline manual processes.

We are looking for someone who is analytical, comfortable working independently, and able to turn complex or incomplete information into clear insights and compelling stories.

What You'll Get To Do

• Design, build, and maintain Power BI dashboards and reporting solutions, including data modeling, Power Query, DAX, and automated refreshes.
• Transform cybersecurity and operational data into meaningful KPIs, KRIs, trends, and actionable insights.
• Translate data into clear executive-level stories that explain what is happening, why it matters, and where attention may be needed.
• Partner with cybersecurity teams to gather requirements and develop dashboards, scorecards, and reporting solutions.
• Connect and transform data from multiple sources and help identify and resolve data-quality issues.
• Own and continuously improve recurring program scorecards and executive reporting.
• Use AI and automation to accelerate analysis, improve reporting, and reduce manual processes.
• Support program-management activities, including RAID management, milestone tracking, requirements gathering, and process documentation.
• Develop presentations and communications that make complex cybersecurity information understandable to business and executive audiences.
• Facilitate stakeholder discussions and independently manage deliverables across multiple initiatives and priorities.
  
  

Skills And Experience We Value

• Experience as a Business Analyst, Business Intelligence Analyst, Data Analyst, Program Analyst, or similar role.
• Strong hands-on experience with Power BI, including DAX, Power Query, data modeling, visualization, and dashboard development.
• Advanced Excel skills and experience working with data from multiple sources.
• Strong analytical skills with the ability to turn complex or incomplete data into meaningful insights.
• Excellent data visualization and storytelling skills, particularly for senior and executive audiences.
• Strong business-analysis skills, including requirements gathering, stakeholder management, process analysis, and documentation.
• Experience developing KPIs, KRIs, scorecards, and performance reporting.
• Experience using AI tools and automation to improve analysis, reporting, or business processes.
• Ability to work independently and manage multiple priorities in a fast-moving environment.
• Strong written and verbal communication skills.
• Experience with Jira, Confluence, ServiceNow, PowerPoint, and SharePoint is preferred.
• Experience supporting cybersecurity, technology, IT, risk, or other complex operational programs is preferred.
• Familiarity with Cybersecurity Operations concepts and metrics is an asset.
  
  

As part of the interview process, candidates may be asked to walk us through a dashboard or analytics solution they have built, including the business problem it addressed and how the insights helped inform decisions or drive action.

What's In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process