The Support Engine Behind Seamless Client Delivery in Australia
Every successful client engagement begins long before the work itself. It begins with professionals who know that precision, consistency, and accountability are what keep businesses moving forward.
Join the Top 1% talent supporting one of Australia's most respected professional services firms. As a Business Support Specialist - Client Engagement & Billing Administration, you'll play a vital role in delivering the operational excellence that leaders, teams, and clients rely on every day. From client engagement administration to billing support, your expertise will help create the seamless experience behind every successful business relationship.
You've already built the expertise. Now it's time to build the career that truly reflects it.
A Client Built on Care, Capability, and Remarkable Outcomes
Our client is a leading Australian assurance, tax, and advisory firm backed by a global professional services network of 72,000 professionals across 156 member firms. In Australia, the firm brings together 190 partners and 1,500 people, combining specialist expertise, commercial insight, and a client-first approach to support businesses across industries and growth stages.
For professionals, this is an environment shaped by collaboration, authenticity, responsibility, and excellence. You will be part of a culture that values precision, proactive thinking, and meaningful contribution; empowering you to support high-impact work, grow your expertise, and help create better outcomes for clients, teams, and communities.
Job Overview
- Employment Type: Full-time
- Industry: Accounting & Finance
- Salary: ₱60,000-₱100,000
- Work Setup: Onsite - Makati for the first 6 months to establish strong executive partnerships, then transition to aHybrid work arrangement
- Shift: Day Shift | Weekends Off
Exciting Perks Await!
- Day 1 HMO coverage with one free dependent
- Competitive salary package
- Opportunity to transition to a hybrid work setup
- Prime office location in Makati with easy access to MRT stations, restaurants, and banks
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of six months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms in Ortigas and Makati with complimentary fitness coaching
- Exclusive Emapta Lifestyle perks including hotel and restaurant discounts
- Unlimited employee referral incentives
- Standard government and Emapta benefits
- 20 annual leave credits, including 5 convertible to cash
- Fun employee engagement activities
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- At least 5 years of experience as an Administration Support Specialist with experience in centralized financial administration/transacting.
- Proven experience delivering accurate, process-driven administrative support while managing multiple priorities in a structured, service-focused environment.
Your Daily Tasks
Administrative & Business Support
- Deliver day-to-day in-scope administrative and business support for leaders, teams, and the firm through system-generated requests, ensuring timely and accurate completion.
- Execute tasks with speed and precision while adhering to established processes, templates, governance, and service standards.
Workflow Management
- Track actions, dependencies, and follow-ups through to completion, escalating issues, risks, or capacity constraints to Senior Business Support Specialists when required.
- Partner with Executive Support Specialists to support executive-related requests and ensure smooth workflow completion.
Service Quality
- Apply consistent quality checks and controls across all deliverables.
- Identify practical opportunities to improve efficiency and raise suggestions through the Senior Business Support Specialist or Business Support Lead.
Role Competencies
- Business Support Operations - Process activity-based requests accurately and on time through established channels and ticketing systems.
- Workflow Execution - Follow established processes, manage workload effectively, and proactively identify risks or dependencies.
- Output Quality & Standards - Deliver work to firm standards while applying version control and leveraging technology to improve quality and efficiency.
- Stakeholder Service - Communicate clearly with requestors and peers while managing expectations and providing timely updates.
- Tracking & Dashboard Use - Capture activity data accurately and use dashboards and technology to monitor workload and identify issues early.
Join the Top 1% Talent. A Better Career. A Better Life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.
Apply now and be part of the #EmaptaEra.
