Lead High-Impact Client Advisory in Global Accounting
Step into a leadership role that shapes financial strategy and client success. As a Business Services Manager, you'll guide high-performing accounting teams, strengthen client partnerships, and deliver advisory insights that drive smarter business decisions. This opportunity places you at the center of global collaboration while building a long-term career with Emapta-where top 1% talent experiences world-class growth, mentorship, and impact across international finance operations.
Job Overview
Employment type: Full time
Shift: Day Shift, within business hours (8:30 AM to 5:30 PM ACST), Monday to Friday, Weekends Off
Work setup: Onsite, Megatower, Ortigas
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Possibility of hybrid work arrangement based on performance
- Day shift schedule
- Fixed weekends off
- Service Recognition Bonus: Employees who maintain continuous employment and strong performance may receive a bonus equivalent to one (1) month of base salary upon reaching their 5th work anniversary, subject to applicable policies and deductions.
- Additional public holiday entitlement
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati)
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Essential
- Bachelor's degree in Finance or Accounting
- CA or CPA qualified (e.g., CA ANZ / CPA Australia or equivalent); Philippine CPA highly regarded
- Minimum 7 years of practical experience in Business Services or Public Practice, including review responsibilities and team leadership exposure
- Experience working with global service organizations or collaborative offshore/onshore accounting teams
- Ability to monitor and report on performance using SLAs and KPIs
- Experience with case management or accounting practice systems
- Strong analytical skills and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and prioritize workload effectively
Desirable
- Experience working with Australian accounting firms or Australian lodgement calendars
- Exposure to business advisory or consulting work
- Experience mentoring or supervising junior accounting professionals
- Experience with Self-Managed Superannuation Funds (SMSF) and tax planning opportunities related to superannuation
Personal Attributes
- Strong organizational and time management skills
- Professional presence and ability to manage stakeholder expectations
- Strong research skills with the ability to apply technical accounting knowledge
- Pragmatic problem-solving and commercially minded thinking
Technology
- Strong understanding of taxation legislation, regulatory requirements, and GST compliance
- Experience using practice management systems, MAS, AST, and tax preparation tools
- Experience with MYOB, Quicken, QuickBooks, Xero, and Class
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, PowerPoint, and Access
- Experience with tools such as Visio, HowNow, PDF Editors, BGL, CAS, or similar corporate compliance/document management systems
Stakeholder Management
- Demonstrated effective management of internal and external relationships including partners, staff, and clients
Culture
- Demonstrated behaviours aligned with company culture and values while actively promoting collaboration and engagement within the team
Your Daily Tasks
Client Relationships
- Support client relationship development and collaborate with onshore teams to deliver consistent, high-quality service
- Manage relationships for larger clients when required or where no existing manager is assigned
- Act as an alternate point of contact when an existing manager is unavailable
- Coordinate multi-team or multi-division client engagements where required
- Identify cross-divisional opportunities that add value to client engagements
- Communicate clearly and professionally with clients and stakeholders regarding scope, timelines, and deliverables
Team Leadership & Development
- Mentor, coach, and develop accountants through structured development programs
- Facilitate both technical training and soft skills development
- Support career progression from junior to senior levels within the team
Operational Excellence
- Review and enhance systems, processes, and software to improve efficiency and quality
- Implement best practices and explore opportunities for automation and workflow optimization
- Ensure adherence to firm templates, procedures, and information security standards
Delivery Assurance
- Manage partner expectations around deadlines and service quality
- Address workflow bottlenecks and coordinate resources to meet urgent deliverables
- Monitor KPIs including productivity, turnaround times, and quality standards
- Address issues early and implement corrective improvements where needed
Technical Scope
- Review financial statements and tax returns for companies, trusts, partnerships, and individuals
- Review interim financial accounts, tax planning schedules, budgets, and cash flows
- Review and prepare Business Activity Statements (BAS) and Annual FBT returns
- Provide review or preparation support for complex group structures where required
- Apply technical research to develop recommendations and advisory insights
- Build consulting capabilities by understanding client businesses and identifying opportunities for improvement
Collaboration & Culture
- Promote teamwork and knowledge sharing across onshore and offshore teams
- Engage with other divisions to maintain a seamless service delivery model
- Contribute to a positive, collaborative practice culture
About the Client
Our client is a well-established Australian professional services firm specializing in accounting, taxation, and strategic business advisory. With a strong reputation for delivering practical financial solutions, they support businesses across multiple industries in navigating complex financial environments while maintaining compliance and growth.
Known for their collaborative approach and commitment to client success, the firm combines deep technical expertise with forward-thinking advisory services. Joining their team means contributing to a practice that values innovation, professional development, and long-term partnerships with clients.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
