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SM Retail

Business Process Manager

8-10 Years
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Job Description

Job Title: MPD Manager - Logistics

Job Purpose

We are looking for an MPD Manager Logistics who will serve as the end-to-end (E2E) process expert for Warehouse Management Systems (WMS) and Logistics across all in-scope business units within SMRI. This is an Individual Contributor role that works closely with business units and support groups to drive process excellence and continuous improvement.

What You'll Do:

  • Act as the E2E process and systems subject matter expert for Warehouse Management Systems and Logistics
  • Partner with the MPD VP to identify challenges, pain points, and improvement opportunities across current processes
  • Lead and support process re-engineering initiatives to improve efficiency, controls, and scalability
  • Assist in project managing multiple process improvement initiatives
  • Collaborate closely with cross-functional teams including Business Units (Merchandising, Store Operations) and Support Groups (IT, MPD, Logistics, Finance/Accounting, etc.)
  • Coordinate with ITS to ensure business requirements are accurately captured and aligned with operational needs
  • Develop, maintain, and update end-to-end process documentation

What We're Looking For:

  • Bachelor's degree in Industrial Engineering, Management Engineering, or a related field
  • At least eight (8) years of experience in a process improvement or SME role working with cross-functional teams
  • At least eight (8) years of experience in retail or a related industry
  • Strong analytical, problem-solving, and communication skills
  • Six Sigma certification is an advantage but not required

More Info

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About Company

Job ID: 139039155