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SM Retail Inc

Business Process Analyst (Supervisor)

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  • Posted 11 days ago
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Job Description

Description

Supports merchandising in sales and sales plan analysis, logistics, Merchandise Management System (MMS), Warehouse Management System (WMS) and Robotics Process Automation (RPA). Formulates policies and control procedures related to merchandising and ensure compliance thereafter on set policies and procedures.

Responsibilities

  • Acts as the business representative of the merchandising teams for company wide projects
  • Conducts User Acceptance Test for Merchandising projects and change requests submitted by the Business Units. Documents processes and conducts training of the same once ready for roll out.
  • Undertakes special projects/ studies on merchandising, merchandise financial planning and vendor related activities to improve current systems and procedures
  • Prepares and releases memo on sales planning and monitoring.
  • Develops, implements and maintains computerized systems (in coordination with IT) to improve workflow and ensure efficiency in Merchandising activities
  • Conducts orientation on merchandising systems for newly hired merchandising personnel before user access is provided as well as training of users in case there are system enhancements in existing merchandising related IT applications.
  • Communicates and manages different Business Unit / Retail Affiliate concerns pertaining to systems being handled.

Skills and Qualifications

  • Bachelor's Degree in Information Systems, Industrial Engineering or any relevant field
  • Strong skills in Microsoft Office applications, collaboration tools especially MS Excel
  • At least 2 years of experience in retail, eCommerce and FMCG is an advantage
  • Strong analytical and problem solving skills with keen eye for detail
  • Ability to build strong, positive relationships with other key team members
  • Ability to develop recommendations to improve business performance

Bachelors/ Degree

More Info

About Company

SM Retail, Inc.

SM’s deeply-rooted market presence in the Philippines stems from retail. Located in downtown, Manila, Mr. Henry Sy, Sr. opened the first Shoemart Store in 1958 where he offered a variety of shoes from both the country and abroad. He pioneered business systems remembered to this day by his loyal shoppers and employees. His innovative approach to customer service helped build a highly recognized brand which, in turn, enabled Shoemart to grow and evolve into a full-service department store; hence, changing its brand name into the simpler and more appropriate SM.

Always aiming to make life better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. SM’s tagline, “We’ve Got It All For You†has become a guiding principle for the level of service that SM lives up to until today and has helped transform it into a household name. For over six decades, SM has developed generations of loyal customers, many of whom still fondly call the store Shoemart.

On the other hand, Mr. Sy ventured into the food retail business in the mid-1980s as part of his dedication to provide mall customers with greater convenience. The first SM Supermarket was an anchor tenant in the first SM mall in North EDSA.

Today, SM Retail, Inc. is the country’s leading retailer with a nationwide portfolio of department stores, supermarkets and specialty stores.

Job ID: 104642123