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Job Title:
Business Partner - Specialist, Sales DevelopmentJob Description
Follow outbound contact schedule to reach targeted potential customers identified through prospecting
Assess and prioritize leads from sales, trials, partners and other sources
Qualify the BANT (budget, authority, need and timeline) of leads
Help Sales and Marketing reach Market Development related goals
Help identify the best solutions for customers and how to implement those solutions
Foster trust between customers and clients
Reach mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage high volume of customer contacts through phone and email each day †majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
You have:
2+ years of experience working in a customer service or sales capacity
Prior success in achievement of personal and team sales quota/goals
Experience in high-volume calling
Experience learning new technology and data
Problem solving skills
Experience learning new technology
Prior knowledge of MS Office programs
Experience working with Salesforce.com or similar CRM
Experience or willingness to work from home
Our Benefits/Perks:
Health Insurance with Dental Coverage for Employees
Paid Time off
Bereavement Leave
Life Insurance
Group Personal Accident Program
Employee Assistance Program
Rewards and recognition programs
Wellness Incentive Program
Learning and Development Programs
Location:
PHL Makati City - Ayala North ExchangeLanguage Requirements:
English (Required)Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Job ID: 124767955
Skills:
, Ms Office, CRM, Customer service, High-volume calling, Learning new technology