The Business Manager is responsible for the overall performance of the branch. He/she plans, organizes and executes business strategies; coordinates with branch operations to achieve overall satisfactory service performance, and ensures compliance with bank policies and regulatory requirements.
Key Result Areas
- Deposit, loan and fee income volume and revenue target
- Expanded product plates/enhanced financial service solutions
- Quality of client relationships
- Relevant store-based/community micromarketing
- Talent upskilling/Capability building
- Sales culture indoctrination/entrepreneurial mind setting
- Function-specific satisfactory QA and audit ratings
- Portfolio quality
- Fraud management
- Know-Your-Customer/Anti-Money Laundering (KYC/AML) monitoring.
Qualifications
- Bachelor's degree or equivalent
- 3+ years of relevant work experience
Experience:
- Branch Manager: 3 years (Preferred)
- Banking: 3 years (Preferred)