Business Management Specialist | Business Audit

Job Summary:

The Business Management Specialist supports the Consumer Division in strengthening governance, internal controls, and audit readiness through structured oversight, compliance monitoring, risk assessment, and data-driven reporting. The role plays a key part in risk identification, audit coordination, control enhancement, and remediation tracking, helping maintain an effective and audit-ready control environment.

In addition, the Specialist supports selected projects, initiatives, and resource planning activities through coordination with relevant business units. The role also prepares governance, analytics, and management reports to provide insights that support performance monitoring, risk management, and informed decision-making.

Key Responsibilities:

1. Audit, Risk Management & Compliance

• Support the execution of internal and external audits, including preparation of documentation, evidence gathering, and stakeholder coordination.
• Monitor and track audit findings, risk issues, and remediation actions, ensuring timely closure.
• Identify control gaps, compliance risks, and process weaknesses, and recommend improvements.
• Maintain audit logs, risk registers, and governance dashboards for leadership visibility.
• Ensure compliance with corporate policies, regulatory requirements, and internal control frameworks.

2. Cross-Functional Partnering & Project Alignment

• Collaborate with IT, Sales,Finance, HR, Marketing, and Regional Operations to align projectsand ensure smooth execution of Consumer Division initiatives.
• Consolidate cross-functional requirements, timelines, and dependencies to support unified project planning.
• Monitor implementation progress and addresscross-team issues or misalignment.
• Support changemanagement activities as new tools,systems, or programsare deployed.

3. Business Productivity & Operational Risk Reduction

• Assess operational processes to identify bottlenecks, inefficiencies, and risks across sales, customer operations, and support teams.
• Recommend and drive improvement initiatives to increase productivity, reduce manual work, and strengthen internal controls.
• Support governance mechanisms to ensure consistent execution across regional and HQ teams.
• Develop frameworks and tools to track initiative milestones, returns, impacts, and risk mitigation actions.

4. Performance Reporting, Dashboards & Executive Support

• Develop and maintain business dashboards (sales KPIs, financial performance, operational metrics).
• Prepare high-quality executive updates for leadership meetings, scorecards, business reviews, and project governance boards.
• Convert complex data into insights and actionable recommendations for senior leaders.
• Ensure accuracy, completeness, and timeliness of all reports.

5. Business Planning, Forecasting & Strategic Support

• Support annual budget preparation, forecasting cycles, and long-range planning.
• Consolidate and analyze financial and operational inputs from various teams.
• Track performance versus budget, forecast, and targets; identify risks and opportunities.
• Provide decision-support analytics for strategic initiatives and commercial programs.

Qualifications:

Education

• Bachelor's degree in Accountancy, Business Administration, Finance, Economics, Internal Audit, Management or related field.
• Professional certification such as CIA, CPA, or CISA is an advantage.
• Master's degree is an advantage.

Work Experience

• 2–5 years experience in business management, business operations, commercial planning, PMO, or analytics.
• Telecom, FMCG, retail, or tech industry experience is a plus.

Technical Skills

• Strong proficiency in Excel, Power BI, or similar analytics/reporting tools.
• Knowledge in financial planning, forecasting, or headcount planning.
• Experience in project coordination or PMO environments.

Soft Skills

• Strong communication and stakeholder management skills.
• Critical thinking and structured problem solving.
• High attention to detail and ability to manage multiple tasks.
• Ability to work independently and collaborate with diverse teams.

Key Competencies

• Cross-functional Collaboration – aligns teams around shared timelines and priorities.
• Business Acumen – understands productivity levers, financial drivers, and workforce dynamics.
• Analytical Rigor – translates data into insights and supports strategic decisions.
• Governance & Risk Management – helps strengthen controls and reduce operational exposure.
• Execution Excellence – delivers high-quality outputs and maintains consistency of reporting.

NOTE: We regret to inform that only shortlisted candidates will be notified.