Performs data analysis and reporting utilizing a detailed knowledge of computer systems, data analysis and database management to support the needs of sales regions.
Collects and manipulates data as well as create, design, and develop queries to analyze, track and report internal data.
Prepares reports and recommendations and participates in the analysis and interpretation of data as appropriate.
Proactively seeks to improve knowledge and opportunities to learn about new and existing products and services available. Utilizes this knowledge in handling customer requests to add value to customer interactions.
Develops and support reporting and BI systems across business functions.
Designs and develops reports and dashboards that are user-friendly, scalable across multiple teams, provide drill down capabilities, and supported by the agreed methods and tools.
Performs advanced data hygiene checks and implement precautionary measures to ensure data quality.
Verifies the collected data is within required quality standards.
Plays an active role in maintenance of reports, dashboards, and databases.
Adheres to current standards (e.g., GDPR requirements).
Creates (wherever applicable) and maintains documentation related to data infrastructure, dashboards, reports, and analytical solutions, and stores output in appropriate repositories.
Assists in the development of end-user training materials.
Other duties as assigned.
Qualifications
Bachelor's degree or has completed 2 years level in College without back subjects or incomplete units
1 year of relevant experience
Experience in a business or sales environment analyzing data, writing queries, and developing reporting solutions.
Strong analytical skills and ability to relate information into actionable recommendations to optimize sales, marketing, and business initiatives.
Strong oral and written communication skills.
Ability to learn various internal customer, sales tools, and related applications
Ability to work effectively with all levels of the sales organization and develop and maintain solid working relationships with those teams to establish trust.
Ability to take direction and work independently yet able to work in a team-driven atmosphere.
Willing to work on fixed night shift
Requires proficient use of SQL, Outlook, Excel and Internet Applications
Strong organizational, time management and forecasting skills
Internet connection – 10mbps above
Proven customer service skills and strong customer focus required.
Exposure in Tableau, Salesforce and PowerBI is an advantage
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
