Business Intelligence Analyst

Department: Sales

Location: PHL Manila

Description

Position Title: Business Intelligence Analyst

Location: Taguig City, Metro Manila – 2 days per week onsite

Role Purpose

The Business Intelligence Analyst will support the transformation of business data into meaningful insights to help Sales and the wider organization make informed decisions.

The role will assist with developing and maintaining reports and dashboards, monitoring key performance indicators, validating data quality, and supporting Salesforce reporting and administration activities. The ideal candidate is analytical, detail-oriented, eager to develop their technical skills, and able to communicate findings clearly.

Key Responsibilities


Summary

Key Accountabilities

· Reporting & Analytics: Assist in building, maintaining, and refreshing dashboards and reports using Excel, Power BI, and Salesforce. Monitor KPIs, identify trends and variances, and support regular business performance reporting. Perform ad-hoc analysis under the guidance of senior analysts.

· Data Management & Quality: Perform routine data validation, reconciliation, and quality checks across reporting systems. Identify data inconsistencies, duplicates, and missing information and support corrective actions. Assist with maintaining reporting standards and documentation.

· Salesforce Reporting & Support: Create and maintain Salesforce reports and dashboards to support business requirements. Assist with data management activities such as data cleansing, imports, deduplication, and field validation.

· Business Intelligence Support: Support senior analysts in developing dashboards, KPI definitions, analytical frameworks, and reporting solutions. Help document business requirements, reporting logic, data definitions, and processes to ensure consistency and repeatability.

· Cross-Functional Collaboration: Work with Sales and other business teams to understand reporting requirements and provide data and reporting support. Respond to routine reporting requests and assist with troubleshooting dashboard or data issues.

· Continuous Improvement: Identify opportunities to simplify manual reporting processes and improve report efficiency. Develop knowledge of BI tools, Salesforce, business processes, and analytical techniques through hands-on work and coaching.

Skills, Knowledge & Expertise



What we are looking for in you

Requirements

· Bachelor's degree in a relevant field or equivalent practical experience.

· 0-2 years of experience in business intelligence, data analytics, reporting, or a related role.

· Proficiency in Microsoft Excel, including PivotTables, lookup functions, charts, and data manipulation.

· Good working knowledge of the Microsoft Office 365 environment.

· Experience or exposure to Power BI is preferred.

· Experience or exposure to Salesforce reporting and dashboards is an advantage.

· Basic understanding of data analysis, KPIs, dashboards, and reporting concepts.

· Strong analytical skills and attention to detail.

· Good written and verbal communication skills.

· Ability to work collaboratively and willingness to learn.


Ways of working

· Focusing on Clients and Customers.

· Working as One NCC.

· Always Learning.

· Being Inclusive and Respectful.

· Delivering Brilliantly.


Our company


At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.

Come join us

Job Benefits



What do we offer in return

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:

• Transportation and rice allowances
  
  
• Night differential, overtime pay and holiday pay
  
  
• 13th‑month pay and performance‑based bonus plan
  
  
• Day‑1 HMO healthcare coverage for you and dependents
  
  
• Outpatient medicine reimbursement
  
  
• Group life insurance, accidental death & disability cover
  
  
• Employee Assistance Program (EAP) with 24/7 confidential counselling
  
  
• Generous vacation and sick leave, available from Day 1
  
  
• Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.
  
  
• Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings
  
  

So, what's next


If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to
[Confidential Information] .

We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

To ensure a fair and consistent assessment process, candidates must not use AI tools to generate, suggest, coach or provide responses during live or recorded interviews unless this has been approved in advance, by the hiring team. For more information please read our AI in Hiring - Candidate Policy.

If you do not want us to retain your details, you can utilise the Manage Your Data tool provided by Pinpoint or contact us directly at: [HIDDEN TEXT]. All personal data is held in accordance with the NCC Group Privacy Notice.

We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.